Your Google profile.
Created or claimed, verified, with the right categories.
Owner-led businesses · Palm Coast · Flagler County
Why isn't my business showing up on Google?
Almost always one of six things:
- An unverified profile
- The wrong categories
- Details that don't match
- Too few reviews
- A website that’s too vague
- A competitor doing all of it
Where I come in
You don’t fix any of this. I do.
Each of the six has a fix. I set it up, so you can keep working.
- Never verified. I create or claim your profile and get it verified.
- Wrong categories. I pick the categories for your exact work.
- Details don’t match. I make your name, phone and address match everywhere.
- Too few reviews. I set up a review request that goes out automatically after each job.
- No plain words. I write pages that answer what your customers ask.
- A competitor does it all. Now you do too, and I keep it up.
Your Google profile
Your Google profile, built around your business.
It starts at our sit-down. I ask what you do, what you want more of and where you work. Then I set up your profile around that.
- Your name and the right categories. Not just “contractor.” Driveways, pavers, pool decks: each is a search someone types, and Google matches categories first.
- Every service and every town you cover. So you show up where you actually work.
- Phone, website and hours, the same everywhere. When they don’t match, Google trusts you less.
- A professional photographer at your job. I bring one. Your work isn’t stock, so your photos aren’t either. Customers look at photos before they call.
- Your business in your words. What you do, how you do it and why people hire you, from our sit-down.
- Reviews that come in on their own. When you finish a job, a review request goes to your customer automatically. You don’t send anything.
I don’t just build a pretty website. I build your business into it.
Owners Behind It
Website designer · Palm Coast
★★★★★
CallWebsiteDirections
Serves Palm Coast, Flagler County, St. Augustine
ownersbehindit.com
(386) 307-3179
Beyond Google
Where else your customers look now.
Your customers ask ChatGPT, search on their phones and read Google’s own answer before they call. I put you in each place.
- Google Maps. Your profile on the map when someone nearby searches.
- Apple Maps. iPhones open Apple Maps for directions. I set up your listing there.
- Your Bing listing. ChatGPT often searches Bing for local questions, so this is how you get into its answer.
- ChatGPT and other AI tools. They answer from listings and pages that say plainly what you do. I write yours that way and check what they say about you as they change.
- Google’s own answer. The summary at the top of the results. Plain pages give it something to quote.
What I set up, and keep up
The work around the website.
Each piece is simple. There are a lot of them, and they have to match.
Bing and Apple Maps.
The same profile where ChatGPT and iPhone users look.
The same details everywhere.
Name, phone and address written the same on every listing and on your site.
Pages that answer real questions.
One for each service: price range, permits, how long it takes, where you work. Local or statewide.
Found, then checked.
Every page sent to Google and Bing, then checked that it actually shows up.
Professional photos and your story.
A photographer at your job, never stock. Your story from the sit-down.
Tools that run the office.
Quote requests, automatic replies, estimates and follow-up.
Kept current.
New photos and reviews as jobs finish, your social pages linked, and a short monthly note on what’s working.
The part nobody warns you about
Sometimes the phone still doesn’t ring.
You show up, people click, and they still leave in seconds. Look at your site like a stranger would:
- Does it say exactly what you do? Not “quality service.” Driveways, pool decks, repairs.
- Does it show your real work? Your jobs, not stock photos.
- Would they know why to call you over the next name? Your years, your process, what customers say.
When the answer is no, that’s what I fix. The proof is usually already there. It just never made it onto the site.
Before
After
Frequently asked
Owner questions.
Why does my business show up for me but not for my customers?
Google knows you. You've searched yourself a hundred times. Your customers get none of that, which is why I check from a stranger’s phone, off wifi.
What’s changed in how customers find a business?
A lot, and it keeps changing. Many people now type a whole question into ChatGPT or Google’s AI and get one answer with a few options, instead of a list of websites. If you’re not in that world every day, you don’t know what to ask or where to look. You don’t know what you don’t know. I’m in it every day, so you don’t have to be.
My business used to show up. Why did it disappear?
Usually something changed: a move, a new number, or an edit Google paused to review. Or it was never set up right in the first place, and it held on for a while and then dropped. I check your profile and how it was set up first.
How long until a new business shows up?
Verification takes days to weeks. Showing up is earned over months, through reviews and a website that says plainly what you do.
Do I need a website to show up on Google Maps?
No. But the website is where everything connects: your Google profile, your reviews, your social pages, your quote requests. It’s where people go when you say “look me up,” and where they decide if you’re the real deal. A website was never a luxury. If you’re serious about your business, it’s a must.
Why does Bing matter? Nobody I know uses it.
Bing is Microsoft’s search engine, the other one besides Google. Most people never open it, but AI tools often do. When someone asks ChatGPT for a local business, it often runs a Bing search and builds its answer from the top results. If you’re not on Bing, you’re harder for AI to find.
Someone in the family built our site. Do we have to start over?
Not always. If you already own your domain, you keep it, and I put the new site on it. Your Google reviews show right on the new site, like we did for Ohlson Photography, and blog posts from the old site come over too. What matters most is the foundation: how your domain, profile and site are set up and connected. When that’s done wrong, things go sideways. That’s not your problem. I take care of it.
What do I have to do?
One sit-down, and let us onto a job for photos. I bring the photographer and handle the rest. Your part is reaching out. You don’t lose anything, and at least someone asks you the right questions.
Getting found is step one.
I set it up, keep it up, and show you what’s working. You keep doing your work.
Book a sit-down
Running your business already? Start with a conversation. No clock and nothing to pay. Two days later you get one page from me: what I heard, what I’d build and what it costs.
The Owner Session, $347
Just starting, or not sure of the direction? Ninety minutes, recorded, and a written plan within three days: what makes your work yours, the stories worth telling, a first line for your homepage and an honest next step. It’s yours to keep, and the $347 comes off a build within 30 days.
Rather talk than book? Leave me a voice message.
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